Fatih Şahin Фатіх Шахін Ukraine, business and international experience — since 2004
Trade & Investment

The road machinery market, from the inside

Twenty years of importing plant into this market taught me that demand is not driven by construction volume. It is driven by budget certainty, and those are different things.

Embroidery workshop in Museum of Ukrainian diaspora
Photo: Anna Korcheva · CC BY-SA 4.0

This is my trade, so I will write it plainly rather than analytically.

The Ukrainian market for road construction plant — asphalt plants, pavers, rollers, crushers, bitumen equipment — has moved through several distinct periods since I entered it, and the pattern is more instructive than the volumes.

What actually drives demand

Not the length of road that needs building. That has been constant and enormous for the whole period. Demand is driven by whether a contractor believes the money will still be there in eighteen months.

An asphalt plant is not bought out of petty cash. It is a capital decision with a payback measured in seasons, usually financed, and it commits a company to a region and a scale of work. A contractor signs that order only when the road programme has visible funding across more than one budget year. When funding is annual and uncertain, the same contractor rents, subcontracts or runs old equipment for another season.

Who the buyers are

Fewer and larger than people expect. A handful of national contractors, a layer of strong regional firms, and — since decentralisation — communities and municipal enterprises buying smaller equipment with their own budgets. That last group did not exist as a customer segment in 2010 and matters now.

What the market rewards

Not the lowest price. I have watched competitors win on price and lose the customer within two seasons.

It rewards response time on spare parts, a service engineer who can be on site within a day, technical documentation in a language the operators actually read, and training that assumes the crew has run older equipment and needs to be shown the difference. Equipment is bought once and lived with for fifteen years, and the buyer knows it.

That is why I have always argued that after-sales is not support for the product. It is the product.

I have watched this market from inside it for twenty years, and if I put it in one sentence: we do not sell machines, we sell budget certainty. A contractor orders on the day they know the work will run for the next three years; on the day they do not, even the best price is useless. That is why the most important indicator in this sector is not a sales figure but the public tender calendar.

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