Tax reform as seen by someone filing the return
Tax reform is usually described in terms of rates. For a company the rate is the least of it; the administration is what determines whether the system is workable.
Discussion of tax reform concentrates on rates because rates are easy to compare. Any finance director will tell you that the rate is rarely the problem.
What was actually wrong
VAT refunds. An exporter charges no VAT on the export but pays it on inputs, so the state owes them money. When those refunds were delayed, disputed or informally conditioned, the state was effectively borrowing from exporters at zero interest and without consent.
Inspections used as leverage rather than as verification. Ambiguous rules interpreted differently by different offices. And a filing process that consumed weeks of accountant time each year.
What changed
Electronic administration of VAT, with a public register of refund claims processed in order. That single change removed the discretion that had made refunds a lever, and it is the most important tax reform of the period.
Electronic filing generally, which removed the visit to the office.
Risk-based inspection, so audits are selected by system rather than by decision.
And the simplified system for small business, which is imperfect and which brought a very large number of small enterprises into the formal economy.
What remains contested
The simplified system's boundaries, since it is used by genuine small businesses and also by larger ones structured to qualify. Every attempt to tighten it produces a political fight, and both sides of that fight have a real case.
The general point
A tax system is judged by predictability, not by rate. A company can plan around a high rate. It cannot plan around an official who may or may not agree with last year's interpretation.
Seen from the desk where the return is filed, the rate really is the least of it: for us the question has always been the predictability of an inspection and whether a refund arrives on time. A rate is learned once; the administration is learned again every year. And that is exactly where the contested part sits — not in the rule but in who applies it and how.
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